What we’re showing
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Agentic AI
Autonomous agents that understand business objectives, reason across enterprise data, and execute multi-step workflows. Built with human oversight, auditability, and governance from the start, not added after deployment.
Maestro FSM
AI-powered field service orchestration. Smart dispatch, predictive maintenance, and real-time visibility across every crew and every job. Running at national scale since 2003.
Unified Trouble Ticketing
Fault and service ticket management running at national scale since 2004. FCC handles 35,000 tickets per day across fixed, fiber, and mobile networks, integrated with 13 operational systems. AI-assisted assignment, intelligent classification, and predictive SLA management, evolving toward a single unified platform across every service domain.
Maestro Project Follow-Up
Geospatial visibility, automated reporting, and contractor benchmarking across large-scale rollouts. Because in high-scale programs, visibility is not reporting. It is operational control.
We published the research before we sold the product.
MTS funded and supported peer-reviewed research on retrieval-augmented AI architectures in telecom operations, presented at the 2026 International Telecommunications Conference.
Its conclusion shapes how we deploy: autonomous systems in carrier-grade environments need governance, traceability, and human oversight before they touch live service.
